Legal · SlitForge

Refund Policy

Effective: July 1, 2026
Last Updated: July 1, 2026

Plain-language summary: SlitForge subscriptions are billed in advance and are non-refundable. You can cancel at any time — cancellation stops future charges and you keep access until the end of your current paid period. There are no refunds for unused time or partial months.

Section 01

Billing in Advance

All SlitForge subscription fees are billed in advance at the start of each billing period — monthly or annual. By subscribing, you authorize Gannon Labs to charge your payment method for the full subscription amount at the beginning of each period.

Monthly subscriptions are billed on the same date each month. Annual subscriptions are billed as a single upfront payment covering the full 12-month period.

Section 02

No Refunds

All subscription fees are non-refundable. This applies to:

Non-Refundable Situations
  • Partial months — if you cancel mid-period, you are not refunded for the remaining days
  • Unused features — subscribing to a tier and not using certain features does not qualify for a refund
  • Annual subscriptions — the full annual fee is non-refundable regardless of when you cancel within the year
  • Tier downgrades — downgrading to a lower tier mid-period does not result in a credit or refund for the difference
  • Account inactivity — not logging in or using the app during a paid period does not qualify for a refund

Exception — service discontinuation: If Gannon Labs permanently discontinues the SlitForge service, active subscribers will receive at least 60 days' notice and a prorated refund of prepaid fees for the unused portion of their current billing period.

Section 03

Cancellation

You may cancel your SlitForge subscription at any time by contacting us at [email protected]. There are no cancellation fees.

When you cancel:

What Happens When You Cancel
  • Your subscription does not renew at the next billing date — no further charges are made
  • You retain full access to SlitForge until the end of your current paid billing period
  • Your data is retained for 90 days after the period ends, during which you can request an export
  • After 90 days, all account data is permanently deleted

To avoid being charged for the next period, cancel before your renewal date. You will receive a renewal reminder email before each billing period so you have advance notice.

Section 04

Free Trial

All new SlitForge accounts include a 14-day free trial with full access to the features of the selected subscription tier. No payment information is required to start a trial.

If you do not subscribe at the end of your trial, your account will simply stop working — no charge is made and no action is required. Your trial data is preserved for 30 days in case you decide to subscribe.

Section 05

Questions or Concerns

If you have a question about a charge, believe a billing error has occurred, or want to discuss your account, please contact us. We are a small team and we take billing issues seriously.

Gannon Labs — SlitForge

Billing & account questions: [email protected]

General support: [email protected]

Website: slitforge.com

We aim to respond to all billing inquiries within 2 business days. This policy is governed by our Terms of Service. For full details on data handling after cancellation, see our Privacy Policy.